He was a man who knew everything.
He knew everything there was to know and nobody could tell him otherwise. He knew all the right answers and all the right ways to do things, all the right timetables, all the right names, all the right ingredients, all the right safety methods, all the right routes. Nobody else could tell him what to do, they would be wrong, he would hear where they were coming from but he would have a different answer which was the right answer and their answer would be the wrong answer. He was much more intelligent them, far more superior, he was totally in control.
He was with his girlfriend and it was the last day of their holiday together; they were travelling back from Amsterdam to Harwich by train and ferry. He knew that there was a dedicated boat train running from Amsterdam Centraal straight to the Hoek van Holland Haven and this was the train that they would be catching. He knew it left Amsterdam late in the morning and that this would be the best train to catch. She had a look at the timetable and pointed out that there were several trains running that morning from Amsterdam to Rotterdam and they could catch any of these instead; at Rotterdam they could easily change and catch one of the many fast sprinters that stopped in Hoek van Holland Haven right outside the ferry terminal and it would be so easy and quick to travel this way. But he said no, they were not going to do this; they were going to travel his way, they were going to travel the official and proper way, they were catching the boat train, everyone travelling to the ferry should catch the boat train and this was what they were going to do. Because he knew best.
They left their hotel room in the morning and slowly travelled to the station through the city sprawl by walking and using the tram. They arrived at the station mid morning and he said there was a little time to go before his boat train left. He suggested that they sat in the station bar where they could see the arrivals and departure board and relaxed with a beer to wait for the boat train to come up on the departures board, that way they would easily see what platform it went from and have plenty of time to catch it. She said that it was a little early for her to start drinking, but he knew best, he said nonsense the beer Amstel is not strong, and it would make a pleasant last drink of their holiday in Amsterdam.
So they sat down in the the bar with a view of the departures board and the voluminous concourse with two glasses of Amstel in front of them. The evening before the Dutch national football team had won a stunning match against another country, the result was something like 6-0. She had sat in a bar with him in the city centre and watched the match live. The bar was full and everyone was rigidly concentrating on the state of play, no one was allowed to talk except to whisper their drinks order to the barman. If anyone made a small noise all the people in the bar would turn to the perpetrator, putting their fingers to their lips and giving stern frowns. When the final whistle was blown the bar exploded with utter joy, it was a touching sight to see. In the station bar the barman was re-showing the match again on a video recorder. They had seen it being shown through the windows of several establishments as they made their way to the train station that morning; the whole of Amsterdam was celebrating the magnificent win.
She slowly sipped her beer, one eye on the football match and one eye on the departures board. She could see three or four trains leave all for Rotterdam; instead of sitting here in the bar with an unwanted beer and re-watching a football match she had already seen they could have been on one of these trains and already be speeding towards De Hoek. She was frustrated and time was pushing on.
“What time is it exactly that your boat train is leaving?”
“I don't know the exact time, but I know it will leave by 11.30 and will match up exactly with the ferry.”
“How do you know it will be the boat train?”
“Because it will have the words Boat Train written by the side of the time on the announcement board.”
“I don't think there is a boat train. I think that you have to catch the normal train to Rotterdam and change there for the Hoek.”
“No, there will be a boat train, you will see, we will get there in time.”
Trains were announced on the board and then erased when they left, but no boat train showed. It became 11.35 and still no boat train.
“Look, if there was a boat train, it would have left by now to meet up with the ferry, there's nothing announced. I think that there isn't one. If we don't get a move on soon we are going to be late and miss the ferry. I think we should go.” He looked at her and pondered for a while.
“Okay, if you are that worried, for you, I will get another train.” She got up from her seat, lifted her suitcase onto it's wheels and told him to hurry because they did still have enough time if they left now.
On the platform there were a few trains bound for Rotterdam. They chose the one they thought was leaving next and sat down on the seat on the left nearest to them as they entered. She was still worried about their time constraints and peered out of the window, her eyes moving over the illuminated information boards over the other trains. Their train was just quietly sitting there with no feeling that it was going to depart in the near future.
“I'm worried about this” she said, “I think we are on the wrong train to get there in time.”
He pulled a grimace at her:
“I'll go and ask someone just to put your mind at rest.” He left the carriage, got down onto the platform and she saw him talking to a tall man in a very smart train worker's suit. He nodded sagaciously as the man explained something to him while pointing to a train on the platform next to them.
He got back in the train in a very agitated manner and started to shout at her loudly that they needed to transfer to the train on the next platform which left in five minutes. He then grabbed his bag in a panic and started to briskly move, not to the exit next to them, but to the exit at the other end of the carriage, all the time shouting at her to hurry up.
“Don't go that way” she shouted to him, “Use this exit” as she pointed to the one next to them. He took no notice of her and carried on up the aisle to the exit furthest away, so she started to follow on behind him. Up the aisle to the right there was a table with four men sitting at it; they were slim, blonde and Dutch looking, loudly talking and laughing in a foreign language she did not recognise, it was probably Dutch but there was a Canadian twang to it. One of them suddenly got up with his side facing them and blocked the aisle. Mr Know-it-all couldn't go any further. The man was relaxed and laughing as he crushed into him.
“What are you doing, please get out of my way”, he said, but the man continued to block his way, smiling all the time.
She crashed into the back of Mr Know-it-all and there was an almighty heave ho going on between the three of them. Then the blocking man desisted and sat down with a great laugh and nodded jubilantly at his three colleagues. Thank god he sat down, she thought, now we can get off.
“I told you not to go that way, why didn't you get off at the other door, it was much closer?”
“I was panicking”, he replied,
“I could see you were panicking, so could everybody else. Your diabetes must be kicking in, it's caused by the rush we are in. I told you from the start we should have got the first train, now we are on that sort of train anyway despite all your efforts to get a boat train that didn't exist.”
“Okay, okay, what are you so worried about woman, we will be there soon, it's not far to Rotterdam we still have time, don't get your knickers in so much of a twist, for god's sake.”
They got on the other train and sat glowering at each other for a few minutes while the hostilities calmed down. The train slowly pulled away from the station and clattered along the track to Rotterdam. From the window seat she stared blankly out at the passing buildings, people and trees and watched Amsterdam recede.
Then she noticed that he was not sitting still and got increasingly irritated by him as he fidgeted around in his seat, putting hands in his jacket pockets, taking them out again, patting his trousers, standing up and sitting down. It looked like his clothes were full of little crawling spiders.
“What are you doing?” she asked impatiently, “have you lost something?”, he was always loosing things, famous for it.
“I do believe I have, I'll take one more look...it seems like.. I can't feel it... It's not here..I can't find my wallet!” He patted around his body a bit more.
“What you do mean, your wallet, of course you have your wallet, take another look”; he was always loosing his wallet, you could almost predict the time of month by it, the state of the moon, the tides. It was the first thing he had done on their first date together. He felt around a bit more and then came up with the same answer.
“No, it's not good, I can't find it, it really isn't here”. They looked at each other slowly with cold white serious expressions. She thought for a bit and the it suddenly came to her.
“It was the man on the first train, the man that blocked you in the aisle as you tried to get out. He was a pickpocket! He blocked your way so that he could rob you”.
“Oh my god, you are right. He has it. Probably a professional, Amsterdam station is full of thieves, I didn't stand a chance.” The realisation of this hit them both and her stomach turned to ice.
“What did you have in it?”
“About twenty euros, I was running them down, and some pound notes, not many, I was going to get some more at Harwich”.
“What about your passport, have you got it?”
“It's in my inside jacket pocket”, he felt inside for confirmation. It was there.
“I have the tickets, I am so glad I have the tickets" she said, she always kept hold of the tickets, couldn't trust him. "What about plastic, credit cards?”
“I had two credit cards and a debit card.”
“Oh god we have to stop the cards before they spend on them. What can we do?”.
At that moment the ticket inspector came into the compartment asked to see their tickets. Know-it-all started to give out a long panicked incoherent explanation of his woes. The inspector put out both his hands in a calming rocking motion, and asked her to clarify what he was saying. She gave out a reasoned and rational history of the events as she handed over the train tickets from her shoulder bag. The inspector gave a few curt nods to show he had understood and said he would get someone to help them. Know-It-All calmed down a bit, and sat back in his seat.
A few minutes later a very tall slim blond man around forty years old, wearing jeans and a plain jumper, stood beside their seats. He calmly and soothingly said in very clear English,
“I am a plain clothed police officer, I am part of the railway police. My name is Geert van der Meulen. I am working today on this train. I understand that you may have a problem. Would you like to tell me about it?”. She took over and slowly told him about the men on the previous train and how Know-It-All had been robbed, or so they thought that he might have been robbed, that the vulnerable plastic was missing and that they didn't have very long to catch their ferry. Geert nodded wisely:
“Aha, aha, hmm, it happens a lot, especially at Amsterdam Centraal. There are a lot of thieves about. You must be careful and look after your possessions and keep them safe, otherwise things like this can happen, and that is why I am paid to have a job like this! Don't worry I will see what I can do. Give me a few moments.”
Geert disappeared away down the corridor, the two travellers looked at each other in silence. It took another half an hour to reach Rotterdam and as the train slowed down on the outskirts just past Rotterdam Alexander, Geert had not returned.
“He knows that there is no chance of you getting your stuff back and that he can't help, he's just abandoned us”, she said in a deeply pessimistic voice, she had always been a pessimist, her glass was almost always nearly empty, never ever half full. Geert re-appeared just as the train was pulling into the station. Again, he was calm and rational.
“I have been arranging things for you. Your train to the Hoek leaves from platform one in twenty minutes. It will take you to the ferry in time for you to catch it. It is very doubtful that we can get your wallet back, the traffic in Amsterdam Centraal is very fluid. We can help with the credit cards. I am going to take you to a police phone where you are to phone your credit card companies to stop them. I assume you know the phone numbers, that you can do this?”
“Oh yes,” said Know-It-All, "I have them on a fob on my keyring, I can phone one number to stop them all”; for once Know-It-All had taken sensible precautions; he had been in this situation many times before.
“Please come with me then.”
The train had stopped at Rotterdam. He lead them out of the train, down some steps into a lift which went down to an underground corridor, at the end of which they entered into a huge hall right underneath Rotterdam Centraal's platforms. It was full of computer terminals, flashing lights on boards, people talking and walking around looking important and doing important things. There was a lot of cigarette smoke. He stood them in front of a small table on which was a telephone.
“You may use this telephone. I will wait over there. When you have finished I will take you back up again and show you where your platform is. I suggest you do it immediately. You don't have very long.” Know-It-All started talking slowly to her about what he was going to do. She asked him not to waste time talking to her, but to use his time wisely and get on with his phone call. He grunted, dialled the numbers and go on with it. The call took just a few minutes and the cards were blocked.
Geert then took them upstairs and showed them where their platform was. They made the train in good time.
She asked him if he had lost anything else in his wallet. He shook his head:
“No, no, there wasn't a lot in it. Mainly cash and plastic.” Then a contemplative look came over his face.
“Oh I forgot, there was something else, I lost the photo I kept in there of my wife.”






